Urgent Telephone 4pm - 8.30am : 01233 331111

Private Rented Sector

Ashford Borough Council works closely with private sector landlords and local housing associations to ensure high standards are met in privately rented accommodation.

We have extensive powers and responsibilities to ensure that individually-occupied properties, family-occupied properties, and houses in multiple occupation (HMOs), meet required standards.

We also have powers to take action to bring empty homes back into residential use to increase the supply of privately rented homes.

Guides and housing standards

Download our housing standards and guides for privately rented accommodation.

Private Sector Housing Enforcement and Prosecution Policy

Our Private Sector Housing Enforcement and Prosecution Policy [pdf] 1935KB details how the council will use its enforcement powers relating to legislation covering Housing and Environmental Protection issues affecting poor condition only.

The Smoke and Carbon Monoxide Alarm (England) Regulations 2015

Our Civil Penalties Policy sets out the principles that Ashford Borough Council will apply in exercising its powers to require a relevant landlord to pay a financial penalty.

Further information

For further information about condition of the private rented stock or queries about an empty home, contact housing services (private sector housing) on 01233 330339 or email privatesectorhousing@ashford.gov.uk.

We also work with Peabody Home Improvement Agency who may be able to assist you and support you in your home if you are older or registered disabled. They can be contacted by phone on 0800 028 3172 or through their website www.peabodycareandsupport.org.uk

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