Community Toilet Scheme

Ashford Borough Council is working with local businesses to help improve the provision of safe and hygienic toilet facilities in the town centre. Facilities in the scheme have a yellow sticker displayed in their window which advises the facilities available.

For more information, please see our FAQs.

If you experience a problem with any of the facilities please report it to us.

Just Can't Wait? You can order a special card from the Bladder & Bowel Community free of charge if you have a condition which requires frequent use of the toilet. The card is widely recognised, and is a discrete and clear way to access toilets whilst out and about without any embarrassment.

Public toilets

The public toilets at Victoria Park are currently closed due to construction works in the park and are not due to open again until summer 2023.

Community Toilets and Changing Places facilities map

Legend

Participants in the Community Toilet Scheme
Business	Facilities	Mon	Tue	Wed	Thurs	Fri	Sat	Sun
County Square	Ladies, Gents, Disabled and Baby Change	7am-6pm	7am-6pm	7am-6pm	7am-6pm	7am-6pm	7am-6pm	8am-4.30pm
Muffin Break	Ladies, Gents, Disabled and Baby Change	8am-6pm	8am-6pm	8am-6pm	8am-6pm	8am-6pm	8am-6pm	9am-4pm
Stag Coffee	Ladies, Gents and Disabled	8.30am-5pm	8.30am-5pm	8.30am-5pm	8.30am-5pm	8.30am-5pm	8.30am-5pm	8am-4pm
The Little Teapot	Ladies, Gents and Baby Change	9am-5pm	9am-5pm	9am-5pm	9am-5pm	9am-5pm	9am-5pm	9am-5pm
The Phoenix	Ladies, Gents, Disabled and Baby Change	10am-12am	10am-12am	10am-12am	10am-12am	10am-2am	10am-2am	10am-12am
Pizza Express	Ladies, Gents, Disabled and Baby Change	11.30am-10pm	11.30am-10pm	11.30am-11pm	11.30am-11pm	11.30am-11pm	11.30am-11pm	12pm-10pm
Civic Centre	Ladies, Gents and Disabled	8.30am-5pm	8.30am-5pm	8.30am-5pm	8.30am-5pm	8.30am-5pm	Closed	Closed
Ashford Gateway Plus	Ladies, Gents, Disabled, Baby Change and Changing Place	9am-6pm	9am-6pm	9am-6pm	9am-8pm	9am-6pm	9am-5pm	Closed
New Rents	Ladies, Gents and Disabled	8am-4pm	8am-4pm	8am-4pm	8am-4pm	8am-4pm	8am-4pm	Closed
McDonalds	Ladies, Gents, Disabled and Baby Change	6am-11pm	6am-11pm	6am-11pm	6am-11pm	6am-11pm	6am-11pm	6am-11pm
One You Shop	Ladies, Gents, Disabled, Baby Change and Changing Place	Closed	9.30am-5pm	9.30am-5pm	9.30am-5pm	9.30am-5pm	9.30am-1pm	Closed

Locations of Changing Places facilities
Place	Address	Opening times
One You Shop	Unit 25, Park Mall Shopping Centre, Ashford, TN24 8RY	Tuesday to Friday, 10am to 2pm.
The Coachworks	Dover Place, Ashford, TN23 1HU	Thursday to Saturday, 12pm to late. Sundays, 2pm to 5pm.
The Stour Centre	Station Approach, Ashford, TN23 1ET	Monday to Friday, 6.30am to 10pm. Saturdays and Sundays, 8am to 8pm.
Designer Outlet	Kimberley Way, Ashford, TN24 0SD	Monday to Friday, 10am to 8pm. Saturdays, 9am to 8pm. Sundays, 10am to 6pm.
Ashford Gateway Plus (Library)	Church Road, Ashford, TN23 1AS	Mondays, Tuesdays, Wednesdays and Fridays, 9am to 5pm. Thursdays, 9am to 6pm. Saturdays, 9am to 3pm.

Visit our Changing Places page for more information on those facilities.

Frequently Asked Questions

+ What is the Community Toilet Scheme?

The Community Toilet Scheme aims to provide safe, hygienic and accessible toilet facilities in Ashford town centre by asking local businesses to open up their toilet facilities to members of the public.

+ Where can I go in the town centre to use free toilet facilities?

Businesses that have signed up to the scheme will display a window sticker. The sticker will indicate they are participating in the scheme and detail the level of services available. The map above shows businesses currently in the scheme.

+ I own a local business. How can I get onboard?

Businesses interested in participating in the scheme or would like any further information, should get in touch via the LoveAshford website with your business name, address, contact details and details of the which facilities you can provide.