Urgent Telephone Weekends : 01233 331111


Frequently Asked Questions

+ Are there any other conditions I must meet?

Yes. We will not offer you a garage to rent if you are not up to date with payments due to the council. In addition, we will terminate any garage tenancies you have if you fail to keep up to date with all payments due to the council.

+ How are Garages Allocated?

When allocating garages we use a date order system.

+ Can I rent more than one garage?

Yes, you can rent a second or third garage. However, we will only consider this if there is no one else on the list waiting to rent their first garage.

+ How much does a garage cost to rent?

If you are a council housing tenant, the weekly rent is £11.00. If you are a non-council housing tenant, the weekly rent is £13.20 (as VAT is added on).

+ How can I pay my garage rent?

Garage rent is payable monthly in advance and we prefer that you pay by monthly direct debit. You can pay your rent in many different ways, visit our methods of payment webpage for more information.

+ Is there anything I cannot store in my garage?

The primary purpose of the garage is to store a taxed and insured motor vehicle. Other items can be stored with the motor vehicle, but you should not store petroleum or any other flammable liquid or substance, other than in the petrol tank of the vehicle. You should also remember that garages can be vulnerable to theft of items stored inside. It should be noted that the garage may not be watertight and you should consider what you store in there.

+ Can I claim compensation for damage or loss of items stored in the garage from the council?

No. You should have your own insurance for any items you leave in your garage. These should be insured against theft, loss and damage.

+ What if I exchange garages with another tenant?

You need to inform us if you wish to do this. Please email garages@ashford.gov.uk.

+ Can I rent the garage to someone else?

No, sub-letting is a breach of your tenancy agreement.

+ Where do I return my garage keys to?

Please complete out notice to vacate your garage form.

Return the garage keys to Unit 21, Carlton Road Business Park, Carlton Road, Ashford, Kent TN23 1EF. Keys should be clearly labelled. Once you have returned the keys please let us know by sending an email to garages@ashford.gov.uk.