Urgent Telephone 4pm - 8.30am : 01233 331111

Crisis and Resilience Fund

Crisis & Resilience Fund - April 2026

The Crisis & Resilience Fund is funded by UK Government & is paid to Kent County Council (KCC) & administered by KCC. They will decide on what schemes/support will be available to our residents who find themselves in a financial crisis. At this stage, the main Crisis and Resilience fund is not yet up and running. You may find more information from KCC.

Heating Oil Support

In March, the Government announced that heating oil support funding will be provided to help with the cost of living concerns that have been caused by global conflict.

KCC has now passed some funding to Ashford Borough Council to operate a heating oil scheme. 

Please visit this webpage for information on the criteria for the new heating oil support scheme.

Please fill out this form if you would like to apply for Heating Oil Support.

If there is any further evidence you need to supply to support your application, please email crisis.resilience@ashford.gov.uk or send to:

Crisis and Resilience Fund
Revenues and Benefits Department
Ashford Borough Council
International House
Ashford
TN23 1HU

Food Banks

Whilst we wait for more guidance on how the Crisis and Resilience fund will be managed, you may be able to get some help from Food banks.   These organisations do not provide white goods. 

More details on these are below. 

The Mildred Trust

Rural Community Compassion in Action. Creating equality of opportunity for people in rural areas including Tenterden and the surrounding areas.  

The Mildred Trust's longer-term objectives are:

  1. Reducing food insecurity
  2. Increasing social opportunities and participation
  3. Increasing local partnerships and collective impact

Visit The Mildred Trust Facebook page to see their current schemes.

Pneuma Church UK

Pneuma Church operate from their shop in North Street, called the Wardrobe.  They offer the following service – Monday to Friday

The Wardrobe will have the following help available:

  • Clothing (men's, women's, and infant through school age)
  • School uniform (mostly generic, some logo-ed)
  • Toiletries (all ages and genders)
  • Food (emergency food parcels and a pantry containing fresh food options)

Monday | 10am - 4pm
Tuesday | 10am - 4pm
Wednesday | 10am - 4pm
Thursday | 10am - 4pm
Friday | 10am - 2pm
Saturday | 10am - 2pm
Sunday | CLOSED

Address: 1-3 North Street, Ashford, Kent TN24 8JN

Phone: 01233 421292

Visit the Pneuma Church website for further details. 

Bright City Church

Visit the Bright City Church website for further details. 

Repton Community Trust/People's Pantry: Supporting our community together

Repton Community Trust, through the People's Pantry initiative, is committed to ensuring that no individual or family in our community goes without essential support. Thanks to the assistance of Ashford Borough Council, Repton Community Trust can extend their reach and provide vital resources to those in need.

The People's Pantry is more than a food bank; it's a hub of community connection and compassion. Whether you're facing financial hardship or food insecurity or simply need guidance during challenging times, they are there to help.

If you or someone you know could benefit from the People's Pantry, getting help is simple:

  • Visit: Drop by Repton Community Centre during their opening hours.
  • Contact: Call on 01233 80 80 23 or email info@reptonct.uk.
  • Confidential Assistance: Repton Community Trust's team understands that asking for help can be difficult. As such, they ensure a warm, non-judgmental environment where your privacy is respected.

Repton Community Trust is proud to be part of a community that stands together in solidarity. By working with Ashford Borough Council, they are expanding their ability to provide food, hope, dignity and a brighter future for everyone in Ashford.

If you need support for Housing Costs - please visit the Crisis and Resilience Fund - Housing Payments Page