At Ashford Borough Council we are committed to improving the quality of the services that we provide and your views are important to us.
Compliments and comments
If you have a comment or compliment about the council there are many ways you can get your voice heard.
- Download our compliments, comments and complaints leaflet [pdf] 614KB
- Email firstname.lastname@example.org
- Call 01233 331111
If you wish to make a complaint about the quality of the council’s service, please read our Formal Complaints Procedure page for more information.
How to make a complaint about a councillor
If you wish to complain about the conduct of a borough, parish or town councillor, please visit our councillor complaints page.
How to make a complaint about a problem in the borough
If you have a complaint or enquiry about a problem in the borough e.g. noise or fly-tipping, or want to request a particular service, then please use our report section.
How to report a problem with the council's website
If you have any problems with our website, including links not working, error messages or inaccurate content, please email email@example.com.
How to make a complaint about the housing service
If you are an Ashford Borough Council tenant and have a complaint about the housing service please see our housing complaints procedure page.