List of Voluntary and Community Groups

List of Volunteer Groups

Map of Volunteer Groups near you

Find resources available to support voluntary and community groups with funding, information and guidance

List of Voluntary and Community Groups

The following groups and organisations are on hand to help those in need during this time. Please use the contact details provided to get in touch with them if you need help, or if you would like to help others.

If you would like to have the work of your community group promoted on this page then please complete our online volunteer group form

If you would like to volunteer anywhere in the borough of Ashford then please complete this form which will be sent to Ashford Volunteer Centre

Read the government FAQs on safeguarding for community groups.

List of volunteer and community groups
Group name Website Social channels Contact details How they help Where they help
Brabourne (and Smeeth) Parish Council 

Smeeth and Brabourne Community Facebook Page (Private Group, request to join needed)

Mike Hickmott (Chairman)

Tel: 07955 882269


Leaflets have been printed and distributed around the area. The leaflet gives contact details for volunteers who are willing to help the elderly, vulnerable or self-isolating with any day-to-day needs such as shopping, posting/collecting parcels and letters, collecting prescriptions/medicines, errands, or even a friendly phone call. We have a monthly newsletter and are sending out more frequent news flashes. Bircholt
Chilham Parish COVID-19 Support Volunteer Group N/A

Geoff Dear (Parish Clerk)

Tel: 07923 631596


In partnership with other local groups and businesses we have set up a volunteer group that will provide support to people at risk or self-isolating in the following ways:
  • collecting and delivering essential supplies from retail outlets in the parish
  • collecting and delivering takeaway food from food outlets in the parish
  • dog walking

Other support will be added to this list as the need arises subject to volunteer availability.

Downs North
Biddenden Neighbourhood Watch

Tel: 07971 529090


Local shopping, prescription collection, befriending. Biddenden
Kingsnorth Parish Council

Peter Le Rossignol

Tel: 01233 502969


We are co-ordinating local residents to help others and those who need help. Kingsnorth Village & Bridgefield
Park Farm South
Park Farm North
Woodchurch Hub

Woodchurch Hub Facebook

Woodchurch Hub Twitter

Woodchurch Hub Instagram

Tel: 01233 801789


We are a community support network of local volunteers willing to help at this time with shopping, calls, urgent supplies, etc. Looking for more volunteers. Weald South
Coronavirus Community Care N/A Coronavirus Community Care Facebook Group

Tel: 07946 345859


We are a Facebook group with over 550 volunteers (of which, 25 have DBS certificates and photographic ID). The DBS volunteers have a confidential WhatsApp group and any sensitive information is only shared with DBS-certified volunteers. Whole borough of Ashford.
CROP (Citizens Rights for Older People) N/A

Tel: 01622 851200


We are a volunteer-led charity providing advocacy, information and advice to older people over 55 across most of Kent. We have suspended face-to-face visits but have a pool of specialist volunteers and staff who can support older people remotely (telephone/email) including help with blue badge and attendance allowance forms. If you are looking for help and advice about any issue then contact us. Whole borough of Ashford.
Roman Ward Volunteers N/A

Cllr Heather Hayward

Tel: 07970 040172


We have a co-ordinated group of 28 Roman Ward residents who have volunteered to help any residents in our area with collecting prescriptions, walking a dog or picking up shopping during the COVID-19 crisis. All ward residents had the full list of volunteers delivered in a newsletter, but if you are missing yours then get in touch with Heather. Any support given is a private arrangement between the resident and the volunteer. Roman
Ashford Community Online Exercise N/A Ashford Community Online Exercise Facebook Page

Tel: 07727 060456


Online workouts made available through our Facebook group. Whole borough of Ashford.
Ashford Borough Citizens Advice N/A

Tel: 01233 626185


All problems to do with employment, welfare benefits, legal aid for housing, debt, immigration and family matters. Whole borough of Ashford.
Age UK Ashford N/A

Tel: 01233 668765


Hot meal delivery, shopping, prescriptions pick up, telephone befriending. Whole borough of Ashford.
Kennington Community Council

Cllr Alan Dean

Tel: 07392 783085


Please get in touch for assistance with shopping, posting mail or for the chance of a friendly conversation over the telephone. All our volunteers are local residents who have registered volunteer support. There will be no cold calling, all contact is arranged. Everyone's safety and health is a priority.

Conningbrook & Little Burton Farm
Goat Lees

Helping in Tenterden

Tel: 01580 761060


Helping in Tenterden includes St Mildred's Church, Tenterden Town Council, Tenterden Social Hub, Tenterden Community Hub and My Tenterden. A letter is being delivered to residents and will provide a hotline they can call if they:

  • Need help with shopping or collecting prescriptions
  • Would like to hear a friendly voice
  • Need help with other urgent tasks

We're looking to match volunteers with those in need.

Rolvenden & Tenterden West
Tenterden St Michael's
Tenterden North
Tenterden South

Our Place Wye Our Place Wye Facebook Group

Tel: 01233 812866


We have recruited 50 volunteers and divided the village up into eight manageable areas. Volunteers are already collecting shopping and prescriptions.

Wye with Hinxhill

High Halden COVID-19  Community Group N/A

Tel: 07754 797968


Practical support getting shopping, picking up orders or food, prescriptions, computer coaching over the phone, chats to deal with isolation.

Weald Central

Bethersden Community Volunteers N/A N/A

Tel: 07565040757


We are a small group of 5 volunteer residents who live in Bethersden. We are offering to help with the delivery of takeaways from the George Pub, Ripleys Garden Restaurant  and Marchants Butchers to the over 70s, vulnerable or high risk residents who live in Bethersden , who are self isolating and have no other people who can help them in the village.    We will not get involved with payment transactions.  These should be made direct with the business.      


Willesborough Baptist Church N/A

Tel: 01248 632739


We have a team of approved volunteers willing to chat with people on the phone and pick up shopping and prescriptions. We are also working in partnership with other organisations to provide further help where needed. Please contact us to find out more.

Highfield, Kennington, Kingsnorth Village & Bridgefield, Mersham, Sevington with Finberry, Park Farm North, Park Farm South, Willesborough

Primal Roots Community Interest Company 

Instagram: primalroots_uk

Facebook: @primalrootsUK

Twitter: @primalrootsUK

Tel: 01233 770218


As a group of healthy happy and strong people in the borough of Ashford, we are making ourselves available to help the most vulnerable members of our community. We are able to help make sure people have enough food and deliver to their doors if they need it; we can walk/run dogs; pick up prescriptions; put bins out; phone lonely people for upbeat conversations; facetime/zoom people with simple immune system boosting recipes and cooking demos. And we can give free access to Primal Roots online interactive

Entire borough of Ashford

Community Payback Ashford Probation N/A N/A

Tel: 07554413735


We have a van and DBS cleared driver so we can help with anything you need help with.

Entire borough of Ashford

Ashford Vineyard Church

Tel: 01233 331919


We have food available, both from the Family Food Bank and pre-prepared home cooked meals from our Mummy Meals ready to collect as well.  Our Storehouse is also open which provides baby clothes and equipment along with nappies (limited sizes currently in stock) and wipes. We have other ways to help as well, please contact us if you are in need of any support at this time.

Entire borough of Ashford

Hamstreet Community Comes Together N/A N/A

Tel: 07557 808013


Hamstreet Helping Hands subgroup - shopping, mail, collecting prescriptions for those self-isolation Dog walking services for those self-isolating Small food bank / cache of sanitary products for those in urgent need Chat phone line service (not offering advice, just a friendly ear)

Weald South

Bethersden Parish Council N/A N/A

Alastair Boyd

Tel: 0889754101


Parish Council Chairman.  Next Door Help Map endeavouring to have points of contact on each road in the parish as first point of contact

Weald Central

Challock Parish Council N/A

Dianne Sandy

Tel: 07895494851


Telephone support service to elderly parishioners.  Check ok, any help with shopping and to maintain social contact over the phone. 

Downs West

Shadoxhurst Volunteer Network N/A N/A

Tel: 01233733540


The Network just covers Shadoxhurst, though we also have volunteers in Stubbs Cross nearby along with ties with the Stubbs Cross Post Office. We provide support, currently the ability to run errands for food and prescriptions and have a telephone support scheme for residents to have local contacts to ring or be rung.

Weald South

Molash Parish Council N/A N/A

Sarah Williams

Tel: 07712527434


Collecting food and prescriptions from the shops and pharmacies in other villages as we have neither a shop nor a doctors surgery in Molash and quite a large number of elderly residents who are self-isolating

Downs North

Newenden Parish Council N/A

Derek Wright

Tel: 07906 658413


Newenden is only small with good personal contact but we have volunteers ready to help anyone who needs it


Charing Covid-19 Mutual Aid N/A

Tel: 0729261550


Residents of Charing and Charing Heath can ask for help during the pandemic. Volunteers will - collect prescriptions - buy and deliver shopping - call for a friendly chat over the phone  We do not offer medical advice.


Sandyhurst Lane Residents Association N/A

Tel: 01233647721


We have a network of volunteer helpers for residents in Sandyhurst Lane and the adjoining roads who need assistance. We can help with shopping, collecting prescriptions, collecting Royal Mail parcels, dog walking, friendly telephone chats, etc.

Downs West

Ashford Vineyard

Twitter - @ashfordvineyard

Facebook -

Instagram -

You Tube Channel - Ashford Vineyard

Tel: 01233 331919


The Warehouse, Brunswick Road is open for the Foodbank Monday - Friday 9-12.30 for essential fresh food and store cupboard items.  Storehouse also open at this time for essential supplies for babies/children. Some delivery may be available to those in isolation. Entire borough of Ashford
Appledore Parish Council Coronavirus Support Group N/A


Tel: 07795220909


Appledore have a support network offering the collection of prescriptions and shopping  for essential items, for those who find themselves isolated, we can offer telephone support. Isle of Oxney
Rolvenden Parish Council N/A

Facebook Cllr Denise Curtain

Facebook My Village Stores Rolvenden

Facebook The Rolvenden Rocket

Cllr Denise Curtain
Cllr Kate Walder

Tel: 0 389110611


Named, known volunteers who will be keeping in regular contact with residents to check on their well-being and to act as a first port of call in an emergency. Leaflets have been distributed to let residents know who their postcode volunteer is.  Please check the Rolvenden Update for news and sign up via email if you are not already registered. Food delivery service by the community bus, the Rolvenden Rocket and My Village Stores.  Call 01580 241314 to place an order and the Rocket will deliver.  Over the counter medication is also available.   The Rocket team are DBS-checked and very experienced and trained to assist vulnerable passengers, including wheelchair users.  Please call Councillor Graham Tiltman on 01580 241006 if you have any transport requests or problems.   A new Food Bank has been set up in Rolvenden, the Care Bear Scheme, to help families.  This is run by St Mary the Virgin Church and Cllr Lynn Walker.  Please call Rev Chris Hodgkins on 01580 389 or Lynn on 01589 241369/07949 4411911. Rolvenden and Tenterden West
The Connecting Tracks Association N/A


Tel: 01782266712


We can respond to questions on organising and mobilising in this emergency at the village or town level. We have a volunteers response form - and a one page sheet on getting started at the grassroots level to serve the community.  We also can access posters. on keeping safe during the pandemic.  They are duel language posters featuring English and the following languages on the poster.  Hindi - Chinese - Bengali - Vietnamese - Urdu - Bengali.[listed in random order]. our email is: Entire borough of Ashford


Map of voluntary and community groups near you



Voluntary/Helping/Community Group Resources

There are a number of resources available to help support volunteer groups:

Kent Community Foundation

They have announced an emergency fund for grassroots organisations working with older people – find out more on the Kent Community Foundation website.

The Charity Excellence Framework

They have a range of resources available – find out more on The Charity Excellence Framework website.


The NVCO website is filled with resources, information and guidance for the voluntary sector.