Urgent Telephone 4pm - 8.30am : 01233 331111

Payment Arrangement Form

If you are experiencing financial difficulty, please complete the details below in order for your offer of payment to be issued directly to a Revenues Officer for consideration. You will be contacted in due course with the outcome of your offer.

The arrears need to be paid in full by the 31st March. Any arrangement offered needs to clear the full balance by this date. Please note, if you currently pay via Direct Debit, this can only be collected on the first of the month – if you require a different date, you will need to make payment by alternative means.
Your offer of payment will be considered as soon as possible, however please allow for at least 2 - 3 weeks for an outcome to be received. Whilst you're awaiting an outcome, please begin to make payments to show commitment for an arrangement.

Data Protection

Ashford Borough Council is the data controller for the personal information you provide in this form. Ashford Borough Council’s Data Protection Officer can be contacted at FOI@ashford.gov.uk. We will use your details from this form to consider and administer a Council Tax payment plan, and the lawful basis for processing is public task and legal obligation.We will not share your information with third parties unless required or permitted to do so by law. Your information is retained in accordance with Council retention policies for 7 years.  For more information, including your rights, please see the Council’s privacy notice.