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ABC Electrical Services goes from strength to strength

Published: 31/12/2021
ABC Electrical Services team members taking a photo outside beside their vans

ABC Electrical Services, the direct labour organisation working for Ashford Borough Council, has had a hugely successful 2021 as it expands its top quality electrical services provided to businesses and residents in Kent.

While continuing to carry out installations and maintenance on thousands of council-owned houses and flats, the team has won a growing number of contracts in the commercial sector. It has been so successful in quoting for work that it has recorded an astonishing 97% hit rate in pitching for and securing new work.  

ABC Electrical Services’ work on commercial and domestic private properties has generated an income of £33,000 in the last year. Many have been repeat customers in a clear demonstration of its growing reputation for delivering quality and value for money.

This work has been completed while still “doing the day job” of maintaining the council’s stock of 5,100 homes across the borough. This valuable extra income is helping the authority fund essential public services.

It has invested in new IT software and systems to improve the way it does business – a new in-house stock control system is saving several thousands of pounds a month in purchasing materials and stock. It has eliminated wasted time for its staff waiting at trade counters, freeing up more time to dedicate to customers.

The IT upgrade has also slashed resource-heavy paperwork by automating cyclical work notifications, letters and appointments as well as providing a mobile workflow for electricians in the field. They are able to complete work orders and visits on their mobile devices, by adding work codes and material orders, saving paperwork and form-filling on their return to the depot.

ABC Electrical Services staff member working at an electrical car charging point

ABC Electrical Services also has a strong community spirit. In 2021 it has installed three defibrillators free of charge at Little Chart Village Hall, the Spearpoint Pavilion in Kennington and the Singleton Environment Centre.

It has continued to run a successful apprenticeship programme, with three apprentices to date completing their full training course.

As well as ongoing trade training, team members have attended numerous other courses including emergency first aid, deaf awareness, electric vehicle charging and solar photovoltaic training. It is MCS-accredited to allow us to install, service and maintain solar PV systems.  

About ABC Electrical Services

ABC Electrical Services is an approved NICEIC contractor. The 10-strong team provide advice on planning and installation of the most efficient and cost effective solution from conception right through to completion. Successful projects have included the SK8Side building in Ashford, the set-up of a new tourist information centre in Tenterden, system upgrades at Ellingham Road Industrial Estate and the refurbishment of Tenterden Museum.

It offers a design and installation service for commercial premises whatever their size and needs. It also specialises in providing, installing and maintaining electric vehicle charging points and PV solar panels. Regular testing programmes are offered to ensure compliance with public liability insurance and health and safety obligations. For landlords, Electrical Installation Condition and Landlord Reports can be provided.

Why choose us?

ABC Electrical Services is determined to provide you with the very best service, whether you are large developer undertaking a multi-million pound project or a local business looking to upgrade your electrical systems.

All work is guaranteed for 12 months and complies fully with the latest electrical safety regulations. All work is undertaken by our own directly-employed highly-trained staff, while customers have the peace of mind knowing that it is backed by Ashford Borough Council.

ABC Electrical Services run a modern fleet of vehicles from its Ashford base. It offers a free survey and quotation service and its qualified engineers have the experience and technical knowledge to offer help and advice, even in the most challenging situations.

For more information about ABC Electrical Services contact manager Paul Brooker. Call 01233 628235, or email electrical@ashford.gov.uk