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Discretionary Housing Payments (DHP) are awarded if we think you need help paying for housing. Find out more information.
Universal Credit provides a single system of support for working-age people who are in or out of work. Find out more information.
Our Welfare Intervention Officers work to support people who need help with any housing or benefit related issues. Find out more information.
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Tannery Lane, Ashford, Kent TN23 1PL
|Monday – Friday||
9am – 4pm
For all council enquiries
Monday – Friday
|8.30am – 4pm|
|Customer Services||Monday – Friday
This is an appointment-only service
9am – 4pm
|Tenterden Town Hall
Town Hall, 24 High St, Tenterden, Kent TN30 6AN
|Thursdays||9.30am - 3.30pm|
The Civic Centre is open 9am-4pm Monday-Friday for pre-booked appointments only.
The Tenterden Office is open 9.30am-3.30pm on Thursdays only.
You can contact us via our social media channels:
Join us on Facebook to find out more about the projects and campaigns we’re working on. You can also become part of our Resident’s Group and our Ashford Green Focus Group, too!
Follow us to keep up to date with all the latest council news, as it breaks.
This is where we share the best of our borough. Want to see your picture on our feed? Simply tag @ashfordbc whenever you’re out and about!
Want all the latest business information and news on upcoming jobs? Join us on LinkedIn.
If you haven’t joined Nextdoor already then this is a great place to get local community news, tailored to the area you live
Follow us on YouTube for video updates on campaigns, projects and events.
Please be advised, Ashford Borough Council does not accept service by electronic means of any legal proceedings. Should you seek you seek to pursue a claim/commence legal proceedings/serve legal documents including Pre-action Protocol letters on Ashford Borough Council, please address your documents to ‘Mr T Mortimer, the Solicitor to the Council & Monitoring Officer’ and either by post or by hand, deliver to the council’s offices set out below:
Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, Kent TN23 1PL.