South East Water update

South East Water’s Incident Manager, Steve Benton, said: “We are starting to see tap water supplies returning to some customers across Kent, however some are still experiencing water supply issues as a result of incredibly high demand during this heatwave. 

"We are sincerely sorry to customers who have had, or continue to have, interruptions or low pressure in their water supply and know how frustrating it is, especially in very hot weather.

"Yesterday (Thursday 28 May) we pumped 619 million litres of water to customers across our region. This continues to be higher than the average for this time of year. On some days during this period of high demand, we have treated and pumped around 100 million litres more than the daily average for May.

"Customers in some areas of Kent will still be experiencing intermittent tap water supplies, meaning that water will be going off and returning throughout the day. Some areas are still experiencing a full loss of supply.

"Once again, we are sorry to customers who have had interruptions or low pressure in their water supply. We will continue to do all we can to prevent and resolve the issues.

“For updates, please visit aqualerter.southeastwater.co.uk”