Apply
Using this website
View our website tutorial videos to see how you can complete simple tasks on our website. These include making an application, making a payment, or reporting something.
Below is a list of things you can apply for online:
+ Council Tax
- Pay your council tax via direct debit
Please note that if you need to let us know of a change of your bank account details you will need to fill in a new direct debit form - Council tax - receive your bill electronically
- Change of address form for council tax
- Change of circumstances form for council tax
- Council tax requested evidence form
- Council tax refund form
- Council tax tenancy information form (Landlords can advise us of a change of occupancy to their property)
- Enquiry form
Discount and help application forms
Apply for council tax discount
This includes: apprentices, away giving care, care workers and carers, child benefit recipients, detention, empty and unfurnished (class c), foreign language assistant, in care home, in need of care, occupied by SMIs, occupied by students, occupied by under 18s, occupied by visiting force, patients in hospital, school/college leavers and student nurses.
- Disabled band reduction application form
- Exceptional circumstances form for council tax
- Council tax occupied annexe discount
- Second home discount application form
- Severely mentally impaired discount application form
- Single occupancy discount application form
- Council tax single person discount cancellation form
- Application for discount for a property requiring or undergoing major/structural alteration. Please read this document which advises the types of repair and alteration included [PDF] 12KB.
+ Benefits
Change of circumstances
- Benefits change of circumstances form including moving out of the area
- Benefits change of address form due to moving within the area
- Benefits application form for extra bedroom provision due to a disabled person [docx] 30KB
- Housing Benefit and Council Tax Reduction Review
Apply for support
- Discretionary housing payment claim form
- Extra bedroom provision due to a disabled child application form [docx] 33KB
- Housing benefit and council tax support claim form
- Council tax exceptional hardship relief form
- Housing Benefit Claim Form for Temporary Accommodation
Supporting documentation
+ Housing
- Social housing application
- Right to buy your home (RTB1 form)
- Right to Buy Additional Information [pdf] 146KB
- Apply to make alterations to a council property
Due to the current Covid-19 situation, we are no longer able to accept online Notice to Vacate applications in the borough of Ashford with immediate effect. This will be reviewed and updated as the situation evolves. Paper forms can be requested by making contact with your Neighbourhood Officer.
