Private Rented Sector

Civil Penalties Policy

We work closely with private sector landlords and local housing associations to ensure high standards are met in privately rented accommodation.

We have extensive powers and responsibilities to ensure that homes in the borough meet required standards, including:

Individually-occupied properties
Family-occupied properties
Houses in multiple occupation (HMOs)

We also have powers to take action to bring empty homes back into residential use. This helps increase the supply of privately rented homes in the area. Visit our Reporting Empty Homes web page for more information.

The Renters' Rights Act

The Renters' Rights Act 2025 introduces significant reforms to the private rented sector, enhancing tenant protections and abolishing assured shorthold tenancies, with major provisions set to take effect on May 1, 2026.

The Renters' Rights Act received Royal Assent on October 27, 2025, but many provisions will not take effect immediately. The full rollout is expected throughout 2026, with specific commencement dates to be determined by the Secretary of State.

This Act represents a significant shift in the rental landscape, aiming to provide greater security and rights for tenants while imposing stricter regulations on landlords. For further updates and specific details, it is advisable to consult official resources or legal experts.

Visit the Government's dedicated Renting Is Changing web page for further advice and information.

Guides and housing standards

Download our housing standards and guides for privately rented accommodation.

Private Sector Housing Enforcement and Prosecution Policy

Our Private Sector Housing Enforcement and Prosecution Policy [pdf] 444KB details how the council will use its enforcement powers relating to legislation covering Housing and Environmental Protection issues affecting poor condition only.

Our Civil Penalties Policy sets out the principles that Ashford Borough Council will apply in exercising its powers to require a relevant landlord to pay a financial penalty.

Contact us

For further information about condition of private rented stock housing, empty homes, or to make a complaint or general enquiry, please complete our complaints and general enquiries form.

We also work with Town & Country Housing who may be able to assist you and support you in your home if you are older or registered disabled. They can be contacted by phone on 0800 028 3172.