Customer Engagement
|
Route |
Format |
Response/time |
|---|---|---|
|
Agent forum |
In Person |
Every 6 months – July/January |
|
Agent newsletter |
|
Every 6 months – April/October |
|
Member Newsletter |
|
Every 6 months – July/January |
|
Planning application consultation |
Email/Letter/Site Notice/Advert |
In line with Statement of Community Involvement (SCI) |
|
Development plan documents consultation |
Website |
In line with Statement of Community Involvement (SCI) |
|
Weekly list (Planning Applications) |
Website |
N/A |
|
Subscription service (Planning Applications) |
Website/Email |
Weekly |
|
Development Update |
Website |
Every 6 months or a minimum of one per year |
