Planning applications process within Planning and Development comms plan
Route	Format	Response/time
Submission of application	Via Planning Portal	N/A
Acknowledge application received	Email	Within 1 working day of receipt
Inform of validation status	Email	Within 5 working days of receipt
Confirm officer processing application	Email/website	Within 2 working days of validation
Notify neighbours of valid application*[1]	Letter	Within 5 working days of receipt
Notify consultees of valid application*[2]	Email/Portal	Within 5 working days of receipt
Publish public planning application information and documentation	Website	Published within 5 working days of receipt, in line with our Publication Policy.
Respond to individual comments/objections/general questions	N/A	Officers will not be expected to respond on an individual basis. Material considerations will be taken into account and summarised in the Officers Report.
Assessment of comments made on applications	Officers Report	Published on the Public Register once a decision has been made.
Inform of decision	Written – applicant/agent Website	Within 48 hours of decision being made

[1] Not all application types require consultation but may be published online for transparency purposes. Full details of what is covered can be obtained in our Statement of Community Involvement.

[2] See footnote 1