Equalities Information

The council must publish, annually, information it holds for people with protected characteristics under the Equalities Act 2010 who are either council employees or residents affected by the council's services or policies.

More detailed information on each of the equalities and diversity characteristics can be found on the Kent County Council (KCC) profile pages, whilst information on conception, pregnancy and births can be found on the Office for National Statistics.

Ashford Borough Council's staff

Equalities information on the council's staff for 2017-18 can be found in our workforce data March 2018 [doc] 49KB 

Customer care

We aim to treat everyone in a polite, friendly and fair way. We are committed to equality when delivering all of our services. Read our Customer Care Policy [pdf] 488KB for further details on this.

Council services

Council policies and procedures are analysed to ensure that they do not discriminate or adversely impact residents with protected characteristics. Such assessments of impact are most often conducted when the policy or procedure is set to be considered or amended by elected Members - normally at Cabinet Committee stage. This is done either by report authors filling out the Impact Assessment section of cabinet reports or by attaching a more detailed Impact Assessment document.