Have your say on Ashford’s housing allocations policy

Ashford Borough Council is reviewing its housing allocations policy—the framework that determines how social housing is allocated in the borough. 

We are inviting residents, applicants, stakeholders, and partners to share their views on the proposed updates to ensure the policy remains fair, transparent and responsive to local housing needs.

The policy helps to make sure that available social housing is allocated in a consistent and effective way, giving priority to those in the greatest housing need. The proposed changes aim to improve access, enhance clarity, and ensure the best use of our housing stock across Ashford.

Key areas being reviewed include:

1. Who qualifies for the housing register – reviewing eligibility and local connection criteria.
2. How housing need is assessed – clarifying banding and priority for applicants.
3. How properties are allocated – ensuring the process is fair and makes best use of available homes.
4. Support for vulnerable applicants – improving support for those with complex needs or urgent housing issues.
5. Encouraging sustainable tenancies – aligning allocations with support services to promote long-term housing stability.

Have your say

We want your views on the draft policy and proposed changes. Your feedback will help shape a policy that reflects the needs of our community and makes best use of our housing resources.

The consultation is open until Friday 1 August 2025.

To view the draft allocations policy and to complete our online survey visit the Housing Allocations Policy Consultation page on our Have Your Say Ashford website.

Together we can shape fair access to housing

Access to safe, secure, and suitable housing is vital for wellbeing. By working with our community, Ashford Borough Council aims to build a fairer system that supports those most in need and strengthens our neighbourhoods.