Urgent Telephone 4pm - 8.30am : 01233 331111

Inspect the Local Land Charges Register

Personal Search Agents and visiting our offices

The Local Land Charges service continues to follow government advice to reduce the spread of Coronavirus by temporarily removing the ability to inspect the Local Land Charges Register at the council offices. Since March 2020 we have replaced the facility with results being emailed to customers.

We appreciate that this may increase lead times in some circumstances, particularly as demand increases, however, it will reduce unnecessary risk to staff and visitors calling at the Civic Centre. It also enables this element of our service to continue and for us to deliver a consistent service to all customers despite restrictions and limitations being in place that are beyond our control.

Please be assured, we endeavour to continue delivering the best possible service we can to all of our customers in these unprecedented times.

Most (although not all) information to answer CON29 questions can be accessed free of charge by inspection of public records.  Please see our Access to Records page for further information.

Access to the Local Land Charges Register appointment criteria
Time: Monday - Friday, 9.00am-4.30pm (Civic Centre currently closed)
Appointment length: 30 minutes maximum
Location: Civic Centre reception - Room 1
Cost: Free of charge
Request: ABC Local Land Charges Portal
At your appointment: (first visit only) Set up user account creating a login and password

Full guidance notes will be available for your reference and/or a member of the team available on your first visit to guide you through the system.  However, generally a Local Land Charges Officer will not be available to assist therefore a basic knowledge of the Personal Search System and Local Land Charges Register is required.

For each request, you will receive:

  • An email confirming we are in receipt of your request
  • Confirmation of the date and time that the information will be available for you to access. (This will be arranged as close to your preference as possible but at least 24 hours after receipt)  If you require an alternative date or time, please advise us as soon as possible by e-mail.  

Enhanced personal search

Alternatively, our enhanced personal search offers results from the Local Land Charges Register, just direct to your inbox! See details below.

Enhanced Personal Search
Format: Printed results from the Local Land Charges Register
Where: Sent direct to your email inbox
Cost: £12.30 (inc. VAT) 
Request: ABC Local Land Charges Portal – Select 'EPER' as the search type