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Edinburgh Road Residents Permit Terms and Conditions

Who can apply for an e-permit?

Any residential property from the below list of streets in zones A, B and E:

  1. Apsley Street
  2. Bank Street
  3. Castle Street
  4. Church Road
  5. Church Yard
  6. Drum Lane
  7. East Street
  8. Gilbert Road
  9. Godinton Road (between Elwick Road and West Street)
  10. High Street
  11. Kings Parade
  12. Knotts Square
  13. Middle Road
  14. Middle Street
  15. New Rents
  16. New Street (Odd 1 to 21 and Old Prince of Wales)
  17. North Street (Even 2 to 32 and odd 1 to 19)
  18. Norwood Street
  19. Park Street
  20. Queen Street
  21. Regents Place
  22. St John's Lane
  23. Vicarage Lane
  24. Tufton Street
  25. West Street (Odd 1 to 13)
  26. Albert Road
  27. Blue Line Lane
  28. Hardinge Road
  29. Hollington Place
  30. Kent Avenue
  31. Park Road North
  32. Lower Queens Road
  33. Upper Queens Road
  34. Somerset Road
  35. Sturges Road
  36. Sussex Avenue
  37. Wall Road
  38. Wellesley Road
  39. Wolseley Place

You can apply for an e-permit if you are the owner of a vehicle and live in a residential property with a postal address listed in Table 1, provided you have lived or intend to live at the address for at least six months.

You must provide evidence to confirm where you live.  We accept a copy of:-

  • Recent council tax bill, utility bill, telephone bill or bank statement
  • Fully signed tenancy agreement or;
  • Proof of long-term residence

What vehicles are eligible for an e-permit?

  1. Passenger vehicles (not exceeding 3500 kilograms). For example, a family car
  2. Goods vehicles (not exceeding 3500 kilograms). For example, a light transit van.
  3. Motor Cycles.

You must provide evidence to confirm you own or lease your vehicle.  We accept a copy of:

  • Vehicle Registration Document (V5)
  • Hire/Lease Agreement
  • Sales Invoice or Receipt
  • Current Motor Insurance Certificate (provided you are the policyholder)

How many permits can I have?

Provided you do not have any off-street parking, you may apply for 1 permit.

Where and when can e-permit holder park?

E-permit holders may park in Pay and Display parking bays on levels 3 and 4 in Edinburgh Road Multi-storey car park.

How much does an e-permit cost?

E-permit prices
Duration Price
1 month £59
3 months £168
6 months £316
12 months £594

We will not issue an e-permit until the council has received payment in full.

Terms and conditions

  1. To apply for an e-permit you must create an on-line account.
  2. We issue one e-permit to a qualifying household provided the household does not have any off-street parking.
  3. We do not send you a paper permit. You will receive an email confirmation stating that you have an e-permit, and you will be able to use your e-permit to park your vehicle on the start date shown.
  4. We can issue an e-permit for up to two vehicles but the e-permit is only valid in one vehicle at a time. You must provide proof of vehicle ownership for all vehicles.
  5. If there are any outstanding penalty charge notices for a vehicle, we will not issue an e-permit.
  6. The e-permit will only be valid for use in the vehicle bearing the registration number selected in the online account
  7. To change the e-permit to the second vehicle you will need to access your on-line account and follow the instructions to make a change. You will receive an email confirmation acknowledging the change, and you will be able to use your e-permit to park a vehicle from the start date shown.
  8. An e-permit is valid from the start date.
  9. An e-permit only entitles you to park your vehicle in standard marked parking bays on levels 3 and 4 in Edinburgh Road Multi-storey car park.
  10. An e-permit is not valid on levels 1 and 2.
  11. An e-permit does not guarantee you a parking space.
  12. An e-permit does not give an e-permit holder preferential rights over any other driver parked in the car park.
  13. You may not transfer or assign your e-permit to another person.
  14. The e-permit remains the property of Ashford Borough Council.
  15. You must surrender your e-permit if you move home, if you are no longer the owner/keeper of the vehicle, or if the vehicle ceases to be eligible.
  16. Any contravention of the above clauses will render the e-permit invalid and the permit will be withdrawn.
  17. Refunds for unexpired permits are made at the Council’s discretion. 
  18. In no event will we be liable to the customer for any indirect, punitive, special, incidental or consequential damage in connection with or arising out of these terms and conditions (including loss of profits, loss of revenue, loss of goodwill, loss of reputation whatsoever incurred by either party) however, it arises whether for breach of these terms and conditions, including any breach of warranty, or tort (including negligence) even if the customer has been previously advised of the possibility of such damage.
  19. We will not be liable for any losses incurred following loss or corruptions of any data, database or software.


  1. Register of Electors - is Ashford Borough Councils’ recording of all residents of Ashford and the Borough of Ashford who are of eligible voting age.
  2. Household - is the living spaces and possessions belonging to a person or group of people occupying a single dwelling
  3. Residence - is the official home of a resident.
  4. Vehicle “Owner” - a person in whose name the vehicle is registered, or in the case of leased vehicles, the person to whom the vehicle is contracted and in the case of company owned vehicles, the nominated driver, in respect of which, there cannot be more than one nominee.
  5. Off-street Parking - access to legitimate parking off the public highway

Data protection

Ashford Borough Council is the data controller for any personal information collected in this application. Your information will be used to administrate the Residents Parking e-permit Scheme, processing is being conducted relying upon a contractual legal basis. Your data may be shared with other departments within the council for the purpose of improving services, keeping records up-to-date and for the protection of the public fund. It may also share your data with other bodies responsible for auditing public funds for these purposes. 

Your information will be retained as long as you remain entitled to hold a Residents Parking e-permit +7years. For more information about your data protection rights please see the Council’s data protection pages which can be found at www.ashford.gov.uk or contact the Data Protection Officer at, The Data Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, Ashford TN23 1PL.