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Report an Accident

Accidents involving taxis or private hire vehicles

It is a legal requirement under s50(3) of the Local Government (Miscellaneous Provisions) Act 1976 that the licence holder for any private hire or hackney carriage report any accident involving their vehicle as soon as possible, or at latest within 72 hours of any accident that causes damage materially affecting the safety, performance, passenger comfort, or appearance of the licensed vehicle. Failure report such accidents in line with this requirement is a criminal offence.

The following form may be used by licence holders to report such accidents, and upload photographs of the damage, so as to enable us to efficiently deal with any accidents in the interests of ensuring that the licensed vehicle remains both fit for use and also to minimise any delay in getting you back on the road as soon as possible.

In the event of damage affecting safety, performance, passenger comfort, or appearance there may be a need to suspend vehicle licences pending repair, and in more significant cases pending further compliance testing via the councils approved contractor.

Report an Accident Form

Please provide your first and last name
Please provide your email address
Please provide a contact telephone number
Please select the date the accident occurred on
Please provide the time of day the accident occurred
Please provide the registration of the vehicle involved
Please select the applicable three letters at the start of your licence number
Please provide a brief summary of damage to the vehicle
Please upload any photo evidence you wish to provide

File upload is temporarily unavailable. We apologise for any inconvenience caused.

Data Protection Statement

Ashford Borough Council is the data controller for any personal information collected in this form. Your information will be used to administrate reported incidents involving taxis or private hire vehicles. Processing is being conducted relying upon the public interest legal basis. Your data may be shared with other departments within the council for the purpose of improving services, keeping records up-to-date and for the protection of the public fund. We will not share your information with any third parties unless we are required or permitted to do so by law. Your information will be retained as long as you remain the holder of a taxi or private hire vehicle license, plus 6yrs.

For more information about your data protection rights please see the council’s data protection pages or contact the Data Protection Officer at, The Data Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, Ashford TN23 1PL.

Please tick this box to confirm you agree to the above use of your data.
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