Home Contents Insurance

Why do I need it?

If you are a tenant who rents, then your landlord may not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.

Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind.

To help you decide whether home contents insurance is right for you, Ashford Borough Council have teamed up with Thistle Tenant Risks, and Ageas Insurance Limited who provide the Crystal Insurance Scheme, a specialist Tenants Contents Insurance policy.

The Crystal Insurance Scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.

How do I get further information?

  • Ask your local housing officer for an application pack.
  • Call Thistle Tenant Risks on 0345 450 7286

Alternatively, please visit the Crystal Insurance website for more information or to request a call back.

Get the cover you need this winter

Did you know that the Crystal Insurance Scheme offers cover for fire, theft, water damage, floods and much more?

In fact, over the festive period or other religious festivals, the Crystal Scheme automatically increases the contents sum insured by £1,500 or 15% of the sum insured (whichever is greater), for loss or damage to gifts bought, for one month before and one month after each special occasion.

The holidays could see more accidents, such as risks of spillages, breakages and general mishaps.

Optional extensions are available, subject to an additional premium, such as extended accidental damage.

A £50 excess may apply, full details are available on request. 

Terms and conditions apply to all sections. A full policy wording or Insurance Product Information Document is available on request.

To find out more:

  • Call Crystal Insurance on 0345 450 7286.
  • Request an application pack from your local housing office.
  • Visit the Crystal Insurance website where you can also request someone to call you back.

The Crystal Insurance Scheme is a product name arranged and administered by Thistle Tenant Risks a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority FRN 310419. Registered in England under No. 00338645. Registered office: Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Limited is part of the PIB Group. For information about what we do with personal data please see our Privacy Policy at www.crystal-insurance.co.uk/privacy-policy.