Assistant Director of HR, Customer Services, Communications and Digitalisation
Michelle Pecci
Contact details
- Telephone: 01233 330602
- Email: michelle.pecci@ashford.gov.uk
The Head of HR, Communications, Customer Services and Digitalisation is responsible for:
Personnel and Development responsibilities:
- Managing and developing the council's staff related policies.
- Recruitment.
- Training and development.
- Payroll.
- Organisational development.
- Ensuring there is equality of opportunity and treatment for both existing and potential staff.
Customer Services responsibilities:
- Customer services face to face and telephone at the Civic Centre and in Tenterden.
- Digital delivery.
Communications responsibilities:
-
Overseeing the communications and marketing functions of the council to promote and protect the reputation, branding and corporate identity to support the delivery of Ashford Borough Council’s corporate priorities.
- Issuing media releases and designing and producing literature about council services, policies and consultations.
- Website design and content.
- Social media.
- Liaising with press enquiries.
Job description
Salary scales can be found under the salaries section.
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