Living Safely in your Home

We want you to live safely in your home. As a landlord we have some safety measures that are legal or regulatory requirements. Other safety measures are to reduce risks in shared areas or facilities in blocks of flats.

Do not allow anyone into your home who is not expected and does not have photo ID.  If you’re unsure, please phone 01233 331111 so that we can check if we have sent a contractor.

Below you can find information on a range of safety measures.

Fire safety – Stay Safe at Home

We take you fire safety very seriously. We need you to be well-informed about fire safety to keep you safe. Fires can spread quickly, so it is important that you know your building’s evacuation policy. It could be that in case of a fire, you stay put or evacuate. Notices will be displayed in your block.   Also make sure you know your evacuation routes. Test your smoke alarms regularly. Keep fire exits and shared areas clear. We check fire risks and maintain safety equipment, but you need to follow fire safety rules to keep everyone safe.

For more information, read our Fire Safety Leaflet [pdf] 197KB.

Asbestos – Stay Informed, Stay Safe

There is always some alarm whenever asbestos is mentioned. In reality, where some buildings may contain asbestos, this is usually fine if left alone and not damaged. If you think anything containing asbestos has been damaged, report it to us. DO NOT touch it. We monitor and manage asbestos, but your caution helps keep everyone safe.

For more information, read our Asbestos Safety Leaflet [pdf] 385KB.

Gas Safety – Act Fast if You Smell Gas

We carry out yearly gas safety checks in your home. It is all about keeping you safe. So it is important that you allow our qualified engineers to carry out the annual gas inspection home. However, if you smell gas, turn off the gas at the meter, if possible , open windows, avoid flames or switches, and call emergency services immediately on 0800 111 999.

For more information, read our Gas Safety Leaflet [pdf] 403KB.

Electrical Safety – Avoid Risks

Electricity can cause nasty shocks, fires and damage if unsafe. Don’t overload sockets or try fixing wiring yourself. Report flickering lights, sparks, or faulty appliances to ABC. We carry out regular electrical checks in your home to help keep you safe, so please provide access to us or our contractors when we need to do so.

For more information, read our Electrical Safety Leaflet [pdf] 283KB. 

Water Hygiene & Legionella – Keep Your Water Safe

We inspect your water your water systems where we think there could be a risk of bacteria. You can help by running taps and showers for two minutes after long periods of non-use.

For more information, read our Water Hygiene Leaflet [pdf] 364KB.

Lift Safety – Use Lifts Properly

Lifts are serviced regularly, but safe use is important. Don’t overload lifts, force doors open, or ignore unusual noises. If a lift stops, stay calm, use the emergency alarm, and wait for help.

For more information, read our Life Safety Leaflet [pdf] 778KB 

Stairlifts – Use Safely, Stay Mobile

Stairlifts support your independence. Use them safely and don’t try to fix faults yourself. Keep the area clear and report issues to us. We’ll service them regularly to keep you safe.

For more information, read our Stairlift Safety Leaflet [pdf] 982KB.

Damp & Mould – Act Early, Stay Healthy

Damp and mould can affect your health. Report it as soon as you see signs. Keep your home ventilated, warm, and wipe away condensation. We’ll fix the causes, but early action helps keep you safe.

For more information, read our Damp and Mould Leaflet [pdf] 734KB