Being an ABC Tenant


The area managers work with you to look after your tenancies, homes, and estates.

What do area managers do?

The Arrears Team

The Arrears Team concentrate on rental income, working with you if you fall behind with your rent and to make agreements with you to help you regain a clear rent account. They are supported by the Senior Area Manager – Income and Arrears. Find out more about paying your rent.

The Neighbourhood Team

The Neighbourhood Team deal with all other aspects of your tenancy and neighbourhood including:

  • Showing prospective tenants round their new homes and setting up their tenancies. Find out more about moving in to a property
  • Helping you to maintain your tenancy
  • Dealing with neighbour disputes and antisocial behaviour
  • Working with you to achieve estate improvements
  • Carrying out estate inspections
  • Ensuring you know how to have your say about housing services, and how to get involved
  • Offering advice on what you need to do if you wish to move out
  • Help if you want to do a mutual exchange

Meet the teams

For most of their work the area managers have geographical ‘patches’. This means as a council tenant or leaseholder you have a dedicated officer who you can talk to about any housing related matter and who will contact you if there is an issue with your tenancy.

The Managers

Anthony Crossley

Neighbourhood Services Manager

Vikki Perry

Senior Area Manager - Estates & Neighbourhood

Anthony Crossley neighbourhood services manager

01233 330688

Email Anthony

VP

01233 330688

Email Vikki

 Danny Regan

Senior Area Manager - Arrears & Income

Vacant

Supported Housing Manager

  Dan Regan

01233 330688

Email Danny

 

 

 

 

 

 

 

 

01233 330688

 

The Team
Neighbourhood Team Arrears Team

Charlotte

Charlotte Evans
01233 330835

Urban

  • Brookfield
  • Christchurch
  • Watercress
  • Woolreeds - Not Beaver

Rural

  • Aldington
  • Appledore
  • Bilsington
  • Brabourne
  • Hamstreet
  • Kenardington
  • Kingsnorth
  • Mersham
  • Ruckinge
  • Sevington
  • Shadoxshurst
  • Smeeth
  • Warehorne
  • Woodchurch

Oliver Samways Neighbourhood Team

Oliver Samways
01233 330375

Urban

  • Brookfield
  • Christchurch
  • Watercress
  • Woolreeds - Not Beaver

Rural

  • Aldington
  • Appledore
  • Bilsington
  • Brabourne
  • Hamstreet
  • Kenardington
  • Kingsnorth
  • Mersham
  • Ruckinge
  • Sevington
  • Shadoxshurst
  • Smeeth
  • Warehorne
  • Woodchurch

tbicker

Toyah Bicker
01233 330233

Urban

  • Goteley Mere
  • South Willesborough
  • Willesborough
  • Newtown
  • Spearpoint

Rural

  • Boughton Aluph
  • Challock
  • Charing
  • Charing Heath
  • Eastwell
  • Westwell
  • Brook
  • Chilham
  • Hastingleigh
  • Molash
  • OWL
  • Shottenden
  • Wye

Reece

Reece Cahalane
01233 330830

Urban

  • Goteley Mere
  • South Willesborough
  • Willesborough
  • Newtown
  • Spearpoint

Rural

  • Boughton Aluph
  • Challock
  • Charing
  • Charing Heath
  • Eastwell
  • Westwell
  • Brook
  • Chilham
  • Hastingleigh
  • Molash
  • OWL
  • Shottenden
  • Wye

kay

Kay Devereaux
01233 330379

Urban

  • Henwood
  • Kennington
  • Repton Manor
  • Town

Rural

  • Bethersden
  • Biddenden
  • Egerton
  • High Halden
  • Hothfield
  • Little Chart
  • Pluckley
  • Smarden
  • Great Chart

 

Olu

Oluwatoyin "Olu" Ogunlana
01233 330377

 

Urban

  • Henwood
  • Kennington
  • Repton Manor
  • Town

Rural

  • Bethersden
  • Biddenden
  • Egerton
  • Great Chart
  • High Halden
  • Hothfield
  • Little Chart
  • Pluckley
  • Smarden

 

Olubunmi "Bunmi" Banwo

Olubunmi "Bunmi" Banwo
01233 330813

 

Urban

  • Eastmead
  • Hampden
  • Musgrove
  • Singleton
  • Stanhope
  • Beaver Lane
  • Fostall Green

Rural

  • Newenden
  • Rolvenden
  • St Michaels
  • Stone
  • Tenterden
  • Wittersham

khopkin

Kerena Hopkin
01233 330373

 

Urban

  • Eastmead
  • Hampden
  • Musgrove
  • Stanhope
  • Beaver Lane
  • Fostall Green
  • Singleton

Rural

  • Newenden
  • Rolvenden
  • St Michaels
  • Stone
  • Tenterden
  • Wittersham